Popular Questions



  • FAQ
  • Frequently Asked Questions


What is the Insights Platform and what does it do?

The Frontline Insights Platform provides enhanced upgrades to your organization's application(s). It allows you to create a single username/password for all your Frontline applications, simplifies your login process with a single url, and includes additional improvements to functionality. If your district made this upgrade and you wish to learn more, consider referencing this video.

How does a Frontline ID account differ from my previous login credentials?

The Frontline Insights Platform allows you to create a single username and password for all your Frontline applications. This means you no longer need multiple logins to access your different applications, and you can log in to any application through a single sign in page (app.frontlineeducation.com). If your district upgrades to the Insights Platform and you wish to learn more about creating your Frontline ID account, consider referencing this QuickStart Guide or this video.

I received an email invitation to create a Frontline ID account. How do I proceed?

If your district has been upgraded to the Insights Platform and you have not received the email invite, you will be prompted to create a Frontline ID the next time you log in to the application.

What should I do if I cannot log in or if I forget my credentials?

Click on the "Forgot Username" or "Forgot Password" links on the app.frontlineeducation.com login page to retrieve or reset your credentials.

Who should I contact if I have more questions or need further assistance?

Please contact your local school district's Frontline Education Administrator. This Admin will be familiar with both account and district policies and can provide the best resolutions for any system-related questions you may have.