Frontline Education

Understanding How the Insights Platform Works

This article explains how the Insights Platform works, providing a more seamless user experience with your Frontline solutions. Core improvements include a single Frontline ID account, side navigation, mobile app, and much more.

VIDEO

Check out our related video - Insights Platform Welcome Video (4:20) - as you review this topic.

Insights Platform  

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Creating Your Frontline ID

  • Receive an email invitation.
  • Click Create a Frontline ID in the email.
  • Enter a username that includes at least one letter and four total characters.
  • Create a password with at least one letter, one number or special character, and a minimum of eight characters.
  • Select Create Your Account to complete setup.
  • Verify your email through the confirmation link if prompted.

Logging In

  • Go to app.frontlineeducation.com.
  • Enter your Frontline ID and password.
  • Select the application you want to access if you use multiple apps.
  • Switch to other applications after login using the app switcher.

Navigating the Platform

  • The top purple bar includes the app switcher, org switcher, notifications, your name and role, and the  Help Resources icon.
  • The left sidebar provides consistent navigation across all Frontline applications.
  • The search bar may appear depending on the application you are using.

Managing Your Account

  • Click your name in the top bar to open the account menu.
  • Select Account Settings to update your profile information.
  • Change your username or password within Account Settings.
  • Review which Frontline applications you can access.
  • Contact your District Administrator (via  Help Resources icon) for questions about access.