Multi-Factor Authentication



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Why use Multi-Factor Authentication (MFA)?

Your security is our priority. As part of Frontline Education's continuing efforts to protect sensitive data, we are enabling multi-factor authentication (MFA) with your Frontline Passport. Frontline Education services are committed to use rigorous, industry-accepted security, privacy, and reliability standards such as MFA to ensure your information is secure.

In a world where security related breaches through stolen and weak passwords are a constant threat, an MFA solution is critical to ensure you are who you say you are.

What is MFA?

MFA is an added layer of security used to verify your identity when you sign into an application. To increase security, your account requires an additional contact method to verify it's you.


Note: We highly recommend you provide a personal method of contact in case your employment changes or you relocate in the future.

Logging into Frontline Passport with MFA

On the Frontline Passport login page, enter your email and password and click Sign In with Frontline Passport. *Note that Frontline Passport is different from a Frontline ID. 


Note: You will only be required to setup MFA once. If you want to change your options after completing the process, you may do so in Account Settings.

You will then be prompted to set up MFA for your account. You may use a mobile phone or the email address associated with your account. Click Setup under your preferred option.


For mobile phones, you will be prompted to enter your phone number. Once entered, click Send Code


Note: Click Back to factor list if you arrived at this screen in error or wish to receive a code by email instead.

You will receive a text message on your mobile phone with the one-time code. Enter the code in the text box and click Verify to access your account.



If you do not enter the code when prompted, the screen will display the following message: "Haven't received an email? Send again." Click Send again if you need to receive another code.


If you choose email verification, you will receive a code via your registered email. Click Send me the code.


You may also click Back to factor list if you prefer to receive a text message.

You will receive an email with the one-time code. Enter the code in the text box and click Verify


Note: The information provided will be strictly used for authentication purposes only. Frontline will never sell, rent, transfer, disclose or distribute your MFA personal information.