In the Frontline Administration application, you can manage the Frontline applications that an existing user can access. Access to Frontline applications is provided by the user's roles. This article explains how to manage an existing user's roles within the Frontline Administration application, including adding access to an application, suspending access temporarily or permanently removing access.
Access the Organization Details Page
User roles are managed from a user's Organization Details page. To access, search for a person from the Frontline Administration home page.
In the search results, click the person's name to access their Organization Details page with their current roles(s) listed in the "User Applications and Roles" area.
You'll manage access to applications from the "User Applications and Roles" area.
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Add Access to an Application
From the user's profile, select the "Actions" dropdown and click Add Role to display the "Add" option.
In the Application field, select the application for which you are adding access. The available options are limited to the applications associated with your organization.
The Role field displays roles specific to the selected application. If multiple roles are available, select the role appropriate for the user.
Click Add.
If it is displayed for the application you added, click the Setup button to complete user setup in the specific application (for example, assigning permissions).
Suspend Access Temporarily
Suspension of access should be used to temporarily remove access to a role/application. This scenario applies to users who will return in the future, such as users on leave or for substitutes during summer.
From the user's profile, select the toggle button beside the role to change the "Granted" status for the application(s). The suspended application displays as "Not Granted" and appears in gray.
Remove Access Permanently
The remove function will permanently remove access to the associated application(s) for the user. Only remove access when the user no longer needs access to an application, such as when a user changes jobs in your organization or when a user leaves your organization.
From the user's profile, select the "Actions" dropdown and click Edit Role to gain access to the "Remove" options.
You have the following options to remove access:
- To remove a role, click Delete beside the role toggle.
- If the user has multiple roles, click Remove All to remove all roles.
A pop-up message will appear. Click Remove Role / Remove All to confirm.
Example of Remove Role pop-up
Example of Remove All pop-up
Remember to save your changes when finished.