Frontline Education

Updating an Expired Password

Your organization may occasionally require that you update your Frontline account password. If this occurs, you will receive a prompt on the sign in page that states, "Your password has expired. Please select the Forgot Password link to set a new password." 


Select the Forgot Password link and enter your username in the field that appears. This entry confirms your identity and prompts the system to relay a password reset link to the email affiliated with your Frontline account.  


Access the affiliated email and select the "Change Password" link contained within this Frontline email. You will then enter a new password using the Frontline requirements. The password must have 1 alphabet character, 1 number or special character, and 8 total characters.