Frontline Education
Frontline Education

Updating an Expired Password

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This article explains how to update an expired password, which can occur during the sign in process.

 How It Works: Your organization may occasionally require that you update your Frontline account password. If this occurs, you will receive a prompt on the sign in page that states, "Your password has expired. Please select the Forgot Password link to set a new password." 

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  • Select the Forgot Password link.
  • Enter your username in the field that appears.
This entry confirms your identity and prompts the system to relay a password reset link to the email affiliated with your Frontline account.  

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  • Access the affiliated email, which is sent to the email associated with your Frontline account.
  • Select the "Change Password" link contained within this Frontline email.
  • Enter a new password using the Frontline requirements. The password must have 1 alphabet character, 1 number or special character, and 8 total characters.

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