Frontline Education
Frontline Education

Employee Basic Training

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This article explains the basics of your Absence Management Employee website. Topics include how to log in, create and manage absences, update personal information, and access help resources.

VIDEO

Check out our related video - Employee Web Basic Training (4:27) - as you review this topic.

Click a hyperlink below to jump to that topic:

Logging In

Access app.frontlineeducation.com and choose one of the following login methods:

  • Frontline ID: Use your username and password.
  • Single Sign-On (SSO): Select Sign in with Organization SSO to log in through your district’s portal.
If you do not yet have credentials, contact your System Administrator and request an Application Access Email to set up your account.

Navigating the Home Page

  • Top bar: Displays your name, notifications, help resources, organization name, and the application you are in.
  • Sidebar (left): Navigation menu with options that may vary by your district setup.
  • Calendar: Blue days = Absence days, Pink days = Closed days, Yellow days = In-service days.
  • Absence tabs (below calendar): Create Absence, Scheduled Absences, Past Absences, Denied Absences.

Creating an Absence

  • Go to the Create Absence tab on the homepage (or go to Absence > Create Absence in the side navigation).
  • Determine absence details: select your absence date(s), the timeframe, a reason for your absence, the time of day (full day, half-day, custom), (Optional) notes, (Optional) attachments (e.g., lesson plans, classroom rules).
  • Click Create Absence to save.
Advanced Absences: Use Advanced Mode if your absence requires multiple reasons or different times (e.g., a training in the morning and personal leave in the afternoon).

Managing Your Frontline Account

To change personal information and password related to your Frontline Account:

  • Click your name in the upper-right corner of the application.
  • Select Account Settings.
  • Select Profile: Use for Personal Information (some fields may be restricted by your district).
  • Select Frontline ID: Manage password settings.

Managing Your PIN

To change your PIN related to Absence Management/Time & Attendance:

  • Go to Account in the application's (left) side navigation.
  • Select Phone Credentials to view your current PIN or enter and confirm your new 4–5 digit PIN.
Use the phone/PIN combination to accept any phone calls from Absence Management, to call in to create absences, and to clock in at a kiosk (for those required to clock in and out in Time and Attendance).

Accessing Help Resources

  • Click Help Resources in the top purple bar of the application.
  • View your Organization Admin’s contact info.
  • Access the Learning Center for help resources.
Next Steps: Check out the Advanced Training Video.
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