With Frontline's Insights Platform, you can create a single username and password for any Frontline product(s) you use! This single Frontline Account eliminates the need for multiple logins and provides a higher level of personal security.
Each district has a unique setup that determines how you must proceed with the creation of your Frontline Account and this setup generally occurs in one of two ways. Continue to reference this article if you already have login credentials for a specific product but do not yet have a Frontline Account.
You may alternately receive an email invitation for a new district product. Reference this article to understand this second, invitation-based scenario.
Creating a Frontline Account
For starters, access the Sign In page and enter your username and password. Then, click Sign In.
The system recognizes that your district uses the Frontline Insights Platform and prompts you to set up your new Frontline Account.
Click the radio button beside "I need to upgrade this account." The second option applies to those who already created a new single username and password for their Frontline Account and now wish to merge additional products.
The system compares your current login credentials with the new single-login requirements and identifies whether anyone already has the username you entered and whether current credentials meet expectations.
Your new Frontline Account username must contain 1 alphabet character and at least 4 total characters. The password must have 1 alphabet character, 6 characters, and 1 number or special character.
An available and accepted username/password appears with a green "check" beside it. Any credentials that do not meet system requirements have a caution sign and require a new entry.
Once complete, you must associate an email address with the account to provide a means for password recovery.
When finished, click the checkbox to accept terms and conditions and click Upgrade Your Account.
This action creates a single username and password for your Frontline Account and opens a confirmation page where you can review your account details. Those who do not use additional products can proceed to sign in.
Merging Additional Products
Some users may also have logins to additional products. As a final step in the creation of your Frontline Account, you can click the option Connect Other Applications or Account Types.
This action opens a new page where you can perform the merge. Simply make a selection from the "Frontline Application" dropdown, select your account type (if choosing Absence Management), and enter your current username and password associated with that product.
Once complete, click Connect to this Account.
The system recognizes your credentials and associates this product with your new Frontline Account. You can now log in to to either product with the new, single Frontline username and password.
Simply repeat this final merge step as needed to add any additional products you use to the Frontline Account.