District Admins with the Frontline Insights Platform will provide and manage system accessibility through a security page titled "Manage User Access." Located within the Security section of your side navigation, this page allows an Admin to review a user's status (active, inactive, etc.), manage user email accounts, and provide or revoke system access.

Access Options

To get started, you can access the Manage User Access page in one of two ways.

If you are currently within the user's General Information page, you can save time and click Manage User's Access under the "User Access" section. This links you directly to the user's account within the Manage User Access page.

You can alternately click Security > Others > Manage User Access from the side navigation and enter the user's name in the search box on the Manage User Access page.

Both options direct you to the person's security access details.

Send Invitation

Any new users or reactivated users will have "No Access" or "No Account" listed beneath the "Account Status" column and will require an email invitation to access the application.

Click Send Invitation beside the status to prompt the user to sign in or create a new Frontline ID account. 

The system confirms your selection and marks the account status as "Invitation Sent."

The user then receives an invite and he/she must make the proper selections to either set up a new Frontline ID account or proceed with an existing account.